This Privacy Policy explains how RigsNow ("we", "us", "our") collects, uses, stores, and protects your personal information when you access or use the website https://rigsnow.com ("Platform"). The Platform enables users to list, rent, buy, or resell used or refurbished water rigs and related equipment.
By accessing or using our Platform, you agree to the practices described in this Policy.
If you do not agree with any part of this Privacy Policy, please do not use the Platform.
1. Scope of the Policy
This Policy applies to:
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Visitors browsing rig listings
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Registered users who list, rent, or purchase water rigs
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Administrators who manage listings
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All personal and sensitive data collected through https://rigsnow.com
2. What Data We Collect
We collect the following Personal Information when you register or use the Platform:
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Full Name
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Phone Number
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Email Address
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Business Address
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GST Number
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Password (encrypted and stored securely)
In addition, we may also collect Sensitive Personal Data or Information (SPDI) during account setup or verification:
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KYC documentation (Aadhaar, PAN, Driving License, etc.)
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Uploaded ID or business verification documents
We also collect technical data such as:
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IP address
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Device/browser information
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Login timestamps
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Browsing activity within the Platform
3. How We Use Your Information
We use your data for the following lawful purposes:
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To create and manage your user account
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To allow you to list, rent, buy, or resell rigs
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To verify your identity or business using KYC
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To send you transaction confirmations and service alerts
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To process payments through Razorpay
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To deliver promotional messages and alerts via WhatsApp
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To monitor and improve the functionality and security of the Platform
We do not share your data with third-party service providers, vendors, transporters, or resellers.
4. Legal Basis for Data Processing
We process your personal data under the following legal bases:
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Consent: You provide clear consent when registering or uploading your information
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Contractual necessity: We need your data to provide our core services (buying, selling, listing)
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Legal compliance: We may process data to comply with tax or regulatory requirements
5. Payment Information
We use Razorpay to process payments on our Platform. When you make a payment:
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Your contact and billing details are shared with Razorpay
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Razorpay may store your card or UPI details, in accordance with their PCI-DSS certified systems
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We do not store full credit/debit card numbers or CVV details on our servers
All transactions are encrypted and processed securely.
6. Communication and Promotions
By registering, you agree to receive:
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Transactional messages regarding your purchases, sales, and listings
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Promotional or informational messages related to new rigs, offers, or service updates via WhatsApp or email. You may opt out of marketing communications by contacting us at we@wegeni.com.
7. Data Retention
We retain your data:
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For the duration of your account's active status
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For up to 10 years after account termination to comply with legal, tax, and audit obligations
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Longer if required under Indian law or regulatory requests
Anonymized data may be retained for analytical purposes indefinitely.
8. Data Security
We take appropriate technical and organizational security measures including:
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HTTPS encryption for data transmission
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Password encryption and role-based access control
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Secure hosting infrastructure and firewalls
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Access restrictions for sensitive data (admin-only)
However, no system is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.
9. International Data Transfers
We do not transfer or store user data outside India. All services and data processing are hosted within India-compliant data centers.
10. User Rights
As a registered user, you have the following rights:
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Access the personal data we hold about you
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Correct or update inaccurate data
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Request information on how your data is used
However, account deletion is not permitted through the user dashboard.
To request deletion, please contact our admin team at we@wegeni.com.
Account removal is subject to admin approval and legal retention obligations.
11. Children’s Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect or process data from minors.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. You are advised to review the Policy regularly.
13. Grievance Redressal
Grievance Officer
Name: Mr. Kishorekumar Chandresekaran
Email: ceo@wegeni.com
Address: 13/9, 2nd Floor, HDFC Bank Upstairs, West Car Street, Tiruchengode, Tamil Nadu – 637211
Customer Support
Email: we@wegeni.com
Phone: +91 90477555066
By using https://rigsnow.com, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.